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Update: July 18, 2023 

Menco, with registered office at Meldertsestraat 8 - 4015B-3545 Zelem, is responsible for the processing of personal data as outlined in this privacy statement.


Contact information:

Meldertsestraat 8 - 4015B-3545 Zelem 

Personal data we process

Menco, processes your personal data when you use our services and/or provide them to us. Below you will find an overview of the personal data we process:

  • First and last name

  • Address details

  • Phone number

  • Email address

  • Other personal data you actively provide, for example, by creating a profile on this website, in correspondence, and by phone

  • Location data

  • Data about your activities on our website

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from parents or guardians. However, we cannot verify if a visitor is over 16 years old. We recommend that parents be involved in their children's online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal data about a minor without permission, please contact us by email, and we will delete this information.

Purpose and legal basis for processing personal data

Menco processes your personal data for the following purposes:

  • Sending our newsletter and/or promotional materials

  • Contacting you by phone or email when necessary to provide our services

  • Informing you about changes to our services and products

  • Delivering goods and services to you

Automated decision-making

Menco does not make decisions based on automated processing that may have (significant) consequences for individuals.

Retention of personal data

Menco does not retain your personal data longer than strictly necessary to achieve the purposes for which the data is collected.

Sharing personal data with third parties

Menco only provides personal data to third parties if necessary for the performance of our agreement with you or to comply with a legal obligation.

Viewing, modifying, or deleting data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by Menco. Additionally, you have the right to data portability, which means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to us via email. To ensure that the request for access is made by you, we ask you to include a copy of your identity document with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the numbers at the bottom of the passport), passport number, and social security number (BSN) for your privacy protection. We will respond to your request as soon as possible, but no later than four weeks. Menco also wants to inform you that you have the right to lodge a complaint with the national supervisory authority, the Autoriteit Persoonsgegevens. 

Securing personal data

Menco takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or if there are indications of abuse, please contact us via email.

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